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  • My family member and I had high expectations of Louts of Siam, mind you the key word is had. We were in the area for shopping, going to appointments and decided to go for late lunch. Once seated our server never introduced himself, but once you arrive even with no wait. It is policy for them to ask your full name and telephone number, why I don't know but they do. While looking over our menus and clearly looking puzzled no recommendations were offered to us nor suggestions. Just "what will you like to order", so we piece together our order. Medium spice level coconut milk soup with chicken, mushroom, and lemon grass which was amazing and hot in temperature. Medium spice level crispy duck with egg noodles, which was not spicy nor room temperature, chili mussels that were tough to remove from the shell due them being cold, and crab fried rice. A single lady seated behind us that had the same server was asked "is this your first time here? Can I make some recommendations?" I was shocked because it was our first time there and not one suggestion came our way. After telling a friend i decided to write this review along with sticking to Le Thai on Fremont St. I'll try Lotus of Siam when they reopen the original smaller location. Maybe with the move and larger location customer service is only for those they choose to share it with. But after spending a total with tip $92 I was just expecting more.
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