My food 2 frog's legs and a pork jerky, took 2 hours to arrive, after I called twice. everything was cold and soggy and the frog's legs were RAW in the middle. Being as I work in the industry, I called (third time) and made them aware of the quality issues (in addition to the timing issues) and I offered to take a replacement order... they said that they couldn't make those items again, and offered something that I NEVER ordered in lieu....never order from this place again