| rev:text
| - We just had the worst dining experience since we have moved here at this place.
We had been regularly eating here about once a week, and even recommended it to some friends, however since we first starting frequenting this location, the service and quality of food has been sliding downhill over time.
Tonight was the final straw so to speak, we will not return. After having to wait a ridiculous amount of the time while the manager got our table ready (It was not crowded at all, and he could be seen back in the kitchen doing things.)
After a ten minute delay, we were finally seated, and we waited, and after about five more minutes we were about to get up and leave when the manager came over to take our drink order. About 7-10 minutes later a waitress finally came to the table, to verify our drink and appetizer order (why?) so we had to wait another couple minutes for our drinks (water.)
When the appetizer finally came, my salad and my fiance's clam chowder were on the tray, at which point the waitress asked if we wanted the two items with our appetizer. We said yes, because why would we want to wait when they have already been thawed, and the waitress had already brought them.
It was another 10-15 minute wait till out entrees arrived, and mine was not what I ordered. I asked the waitress and she said "Yes that is what you ordered" then backtracked and said she would check with the kitchen.
Apparently the manager said it was okay to prepare me the proper order, but I was not notified. So after sitting and waiting another ten or fifteen minutes the waitress came by and asked if I had been told that they were preparing the correct dish. I said no, and she said it would be out soon. The Manager never came by our table, for I think he did not want to hear the complaints since it was obvious we were not happy, especially after all the wait time. Finally about 5 minutes after the waitress informed me that I would get the proper meal, it came out, and was obviously "hurried."
We asked for the check, and received yet another ten minute wait, and when we looked at it, I was appalled that we were given no discount whatsoever for the issues. The Manager still never came by our table, and would not even look in our direction.
This place is such a disappointment, when we started eating there it was great, well priced, good service, good quality. The last 4-5 times we have been there it has been horrible, and tonight was the worst. I really do hope that the Owner/Managers see my review, for they have lost our business, and we ate there frequently, and we will not continue to tell people to try it.
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