As other people have said, people have attitude here. I don't know if it's the same lady everyone's talking about but she has glasses. We have an expression "give them a gold cow and they still wouldn't smile" sums up the staff here.
If you want anything hot they just put it into a microwave to heat it up (sago pudding).
It must really bite to work here or else people just don't know what happiness is here.
It's too bad there aren't more dessert places, I think people come here because they are desperate since there's nothing closeby.