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  • There were small particles and bubbles all over my windows from the crappy job they did on my Lincoln town car 2005. The day I got the job done Daniel, tall Asian guy, had used so much water on the back window that the head liner was falling down. When I pointed this out they told me to go buy some headliner glue and fix it. So I did, what a joke, why should I have to fix it????? I waited 1 month to take it back as recommended by them so the tint would have time to settle. I drove back and set my appointment with Jesse (mgr) for thur 12/24/15(today). He agreed to re-do the 2 front windows as they were the worst. When I walked in this am I saw Jesse at the counter along with (Daniel) the tinter. Daniel was the guy that did my tinting, he had his arms on the counter with his head resting on them yawning (real professional). Jesse drove my car into the bay, about 10 min. later, Jesse came back out to talk to me. He said " I'm having problems with Daniel, he got some of the bubbles out, but does not want to re-do the job unless you can take care of him." I said " What?, you expect me to give him more money to re-do the crappy job he did? does that sound ethical to you Jesse?. He didn't know how to respond, I said " HELL NO I'm not giving him a dime, bring my car out I'm leaving. As they opened the bay doors, Daniel was standing there and I said to Jesse, "Get me his name and the owners name, If I had an employee like him I would FIRE him on the spot!" Jesse needs to grow a set and control his juvenile employees. I can't believe that this company would let a lazy unprofessional punk like Daniel dictate the terms of how business is conducted. This was a RE-DO. I will speak with the owner in person, but will NOT let them touch my car---- DO NOT let them touch yours. I paid $220.00 by the way for this crappy job.
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