Booked a king bed with a jacuzzi. Showed up and got two queens with a shower in a different tower. No apology was made, I was simply told " tough luck ". I indicated that this was unacceptable and again, not even an "I'm sorry sir". I immediately canceled the rest of the stay and booked with the Monte Carlo for less. The next morning on check out, the same low class treatment.
The premises did look clean and well kept and the aside from the screwed up booking the room seemed decent.
TL;DR: too much money for a bad location and shitty service