I've had an awful experience with this clinic.
First and foremost the doctor is your typical "barely listens, writes a prescription and is out the door" type doctor, just like every other clinic in town.
Their billing department gave us a price over the phone (we are cash pay), then gave me a different charge at the desk, couldn't tell me what the additional charges were for. I told them I wasn't going to pay them if they couldn't explain the charges, they then told me the doctor said the additional charge was waived and I was good.
We of course receive a bill in the mail a few weeks later threatening collections, called to discuss and were told there is nothing they can do (even though they very easily can fix this by simply honoring their word).
I told them they could waive the charge ($56) as they had already told me or they could send me to collections and lose a patient, they chose the latter.
They don't care about you, they don't care about their word. They care about your money, period.
At the end of the day I'm going to let this go to collections and will never pay it.
I'll find another clinic, my mom is also going to stop seeing them after the way they have treated me.
I would highly recommend going anywhere but here if you need an endocrinologist.