For awhile I was going to the location on Decatur because I use to work in the area. This location recently opened just a few min down the street from where I live. No restaurant is perfect every visit in service, quality, price etc AND there is no perfect all you can eat sushi restaurant anywhere (each one has it's good and bad) but this place definitely has earned all 5 stars.
Service so far is consistent and VERY friendly, price for all you can eat is the same as everyone else, their ala carte prices are FANTASTIC $3 for all their basic sushi rolls and they are the same size and quality as anywhere else. Their tepenyaki prices are probably the best in town. The portions and quality are far better then some other places too. Geisha House used to be great and they have gone way down hill over the last 2-3 years. The tepenyaki show to me is average I think that's because I've seen it so many times over the years from so many different places that it doesn't really thrill me anymore (especially since tepenyaki has become more mainstream as well). With that in mind, I'm also ok with the show being average as long as the price, portion and quality of food is there and it DEFINITELY is. Also their sauces are NOT the typical 3 sauces you find at other places. Theirs is SO much better!
I've read that a few people gave them low stars because something was forgotten. Trust me it's not intentional and everyone here is eager to please.
From everything I've seen on all my visits now (I've already been there at least 6 times since they recently opened) and every visit has been great and I continue to recommend this place and have brought my family there as well and we RAVED about it for 2 days!!! They will DEFINITELY fix the situation for you. I am led to believe it was a customer problem.
Quality of their food (sushi or tepenyaki) is excellent.
Again, no sushi/tepenyaki restaurant in this city is perfect but they do a fantastic job in all categories and you are definitely missing out if you don't go here!!