I am so disappointed... I have left the salon with gel polish stuck on the top of my hands and tips of three fingers. I previously had a French manicure and the tech did not remove all of the white tip so it now is showing thru my color, when I asked why her response was " I am afraid to take off anymore "!!!! Also the file she used came from a box that said "soiled" when I saw this I asked her and she quickly put it back and got another file out of a drawer I could not see. It was very hard for me to continue with my manicure. I should have left ! Beware