This is the second time we've used Joe the mover with no issues.
In both cases, their men worked their butts off, with the occasional smoke break. They were careful when it came to breakable items, and wrapped all the furniture efficiently.
We paid by the hour (reasonable rate), plus travel fee. We were not charged for any additional fees, nor did they force us to pay before unloading everything.
They lose a star for being late for both moves by 15 minutes. All is forgiven!
As long as these guys are around, I wouldn't dream of using anyone else given how sketchy so many moving companies are.