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  • Coming from California, and based on Yelp reviews, my husband and and I got pedicures here last week while visiting family in Scottsdale. It was his first time ever having professional nail care. While I will say the shop and equipment are clean and well maintained and he's happy, I'm very disappointed with the services we got. To begin, my technician was extremely unfriendly. She never introduced herself, welcomed me or spoke to me at all other than to quote prices and criticize me for checking that my nails were cut short enough. I felt as though I was imposing on her time. She did speak frequently in another language to the tech next to her who was pedicuring my husband. That lady was much more pleasant to us both. Furthermore, in order to receive any sort of leg/foot massage we had to upgrade from a standard pedicure to the "hot rock" option. This costs $5.00 more for each of us. It was pleasant though inadequately short. I've never in my many years of pedicures had a standard option that didn't include at least a basic leg and foot massage. $5.00 then buys an upgrade to a full ten minute dedicated foot and leg massage if I so choose. Finally, after I left the shop I noticed that while the tech had cut my nails adequately short as requested, she did not file them smooth; all of my toe nails are rough on the ends. Nor did she adequately remove heel calluses. All in all I got poor service and a mediocre job for a not-cheap price. Id advise finding another nail shop instead of this one.
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