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  • This place is unimaginative and lame! That's what happens when a restaurant franchise is from Quebec instead of Louisiana. The ribs are good; fall off the bone with great BBQ sauce but everything else not so good, and it is expensive. The experience starts when you go in; I have been there 4 times now and every time the place is empty - I don't know that they will stay in business long. Not a great first impression, perhaps they will get busy one day....or just go under. The service was the biggest thing I was frustrated by. I ordered the ribs special with fries (they had no salad option just fries, potato, or apples) and they were cold and extremely salty - I mean McDonald's suddenly became healthy salty. I complained to the waitress and asked for very little salt. She brought me fries that were just as salty. I by this time was annoyed, I told her "these fries are just as salty as the first ones. I cant eat this; I have never had such salty fries in my life" she replied laughing saying "maybe that's a good thing" for that reason I don't think I will ever go back, never in my dining experience has something like that ever happened. You don't treat customers that way and expect to keep them. So check this place out but don't expect much; Tony Roma's is "Famous for Ribs(tm)" for a reason - they get how to provide good service!
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