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| - This is not the first Alice Fazoolis' I've been to but it will certainly be the one I do not return to. While the food is still great- the service here leaves a lot to be desired.
When I saw this place first, I was thrilled ; I am a fan of Alice Fazoolis and this one is 5 minutes walking distance from my work, perfect for our after-work -payday drink nights.
The group that visit range anywhere from 5-15 people - which is not a huge group but should certainly take some priority in serving because there would be larger share of tips and it's also more work. But we're a jolly happy crowd, happy to tip you as long as you actually serve us.
The first couple of times, we were left to wait in the hallway for a table to become available. Because were only only planning to drink, seating us in the dining room was not an option. The front of the house(maybe even the bar) manager actually gave us lip because he promised us the lounging area in the front and 40 minutes later we were still standing around looking like lost children.
The third time however, the service was rather good, we had a jolly time and reconsidered this spot as the place for drinks.
The last couple of time were horrible.
We were in the patio, which was awesome. Our blob of a waitress brought the first round rather quickly but, after that? was MIA for our table - she made extra effort to walk far around our table to avoid us, to serve the table next to us. I mean, our orders were not difficult :9 Stella and a guiness - is that too hard to remember?
It got to a point where we were individually going inside to request our drinks. We had to do the same for the bill.
I love Fazoolis food - over any other I love it. The service here is a hit and miss always, and it's without gray area - it's either excellent or absolute horsepoo. Which really doesn't help in having a relaxing time with your friends when you're chasing after a blob to get your pint.
This isn't to say that I will never go to a Fazoolis' but in that small block, there are similar and better restaurants all around - so Eeek, Me thinks not, is right.
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