The facility is nice, but this is not a place to go on a Saturday afternoon. There was only one staff member (none of which seem to be over 18) for both trampoline areas. So when I was in the 6 and under area with my child, I'd have to go find that staff member to kick out the older kids who came over because the 6 and over area was so busy. But as soon as the staff would leave, the big kids would return. After doing this a couple of times, I finally went to the front desk and asked if there was supposed to be someone monitoring the 6 and under area. There were 4 staff members just sitting around talking and their response to my question was that I was just supposed to tell the staff member when it happens. I then asked if one of them could since I did not pay $60 to do their job for them. The problem never resolved. There were always big kids in the little kid area. Makes one think there should be at least one staff member to each area on a busy Saturday afternoon. I've been here twice now, once for my daughter's birthday and now for just jumping and I've been disappointed in the staff both times. If my kids didn't have so much fun, I wouldn't be returning. It's definitely a once a year activity since it's so expensive, even with the coupons.