I don't care that this place is a chain restaurant. I fell in love with Milestone's about 10 years ago when it was a west coast only franchise and there weren't any in Toronto. I was pretty amped when they started opening them up in Ontario.
Here is why this place is decent:
+++PROS+++
1. The food isn't bad compared to other restaurants in it's class (i.e. Jack Asstor's, Montana's). Some dishes are really nice -- namely the Thai Noodle Salad and the California Burger (better than a lot of the burger-only joints popping up). Good stuff.
2. Because of the competition in the area, I've been able to drop in and get a seat no problem, even on weekend. Maybe I've been lucky.
3. The Bellini is fantastic. It's like a peach slushie that will get you hammered.
4. Atmosphere is easy going and the wait staff have always been spot on. Restaurant/floor managers can be seen regularly on the floor making sure everyone is on top of things.
5. Great location near Queen Street, Chinatown, Kensington, and the clubbing district. Nice pre-bar spot to go to.
---CONS---
1. It's a franchise. I think that's all I can think of.
This place gets 4 stars because it delivers on exactly what a chain restaurant like this is set out to do. I can't give it 5, but this place is solid.