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| - I've been to this location a couple times these past 2 months. Once for a friends birthday and the other was for a friend's farewell dinner, which occurred last night. Last night had to be one of the worst dining experiences I've ever had mostly due to poor service.
When I went to order I noticed the sign on the wall advertising fudge Nutella crepes for $13.99 on the menu it states Nutella crepes for $12 +scoop of ice cream from $3 more. I asked my waiter what the difference was between the advertised item on the wall and the one on the menu. He looked at me, dumbfounded, and said "I don't know what you're talking about...they don't tell me anything around here." And after beating the bush for awhile he finally said, "I can ask if you want I guess" (which he probably should've done in the first place). Then I asked if they had cookies and cream ice cream and he said "uhh yeah you can put ice cream on there for $3 or $4 or something like that" he acted very unprofessional at that point. Our meals came out and I was pretty disappointed with my fudge Nutella crepe. It was not worth $17!!!
We also ordered a pizza (with mushrooms and pepperoni) - that did not really look cooked to order and had a huge hole in one of the slices, basket of French fries and onion rings (creamy chipotle sauce was pretty awesome), a sandwich (not the best honestly), and a banana split crepe (this order was brought out wrong, the waiter brought my friend the banana split dessert meal for 2, not the crepe). The waiter brought my friend out the wrong order and it took a very long time for him to get the correct one out. At this point he probably should've offered her an incentive for having to make her wait and watch us all eat our food.
We ordered the white gummi bear goblet mixed cocktail drink which was pretty delicious, but way too sweet to drink all of it. And I ordered an amber ale. At the end of our dinner, our waiter claimed he accidentally charged us for the table's meal next to us, so he said he needed to void our checks and do it over again. We waited a longer amount of time but the second time he brought us our checks they were all the same prices so it really didn't make any sense to us.
My friend asked the manager for a void receipt and after waiting for a longer period of time once again, we found that we were double charged and one of the orders was never voided... Overall terrible service and food isn't great for what you're paying for. It is overpriced. So if it were my choice, I would not come back to this place again.
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