So my friends and I came through the drive thru and after our order was taken, it felt like we waited ten more minutes til we actually got to the window. But that's not much of a complaint, like I understand what it's like to be short staffed and busy. My complaint is mainly toward the fact that the lady who was packing everything into boxes, she wasn't wearing any gloves. Did I mention she took our money too? Before and after putting our food together. I've been through ServSafe, and you're required to wear gloves when handling food.
We also asked if we could have barbecue sauce for dip and ketchup, she said "yeah, no problem" and we didn't notice until we got home that she didn't put any sauce in our bag. It's no big deal, but it's still bothersome.