Here they cook the chicken until out is done. The chicken is cooked fresh, and yes that takes time. They let you know the progress, they also let you know you can call in your order if your in a hurry. Myself I prefer cooked chicken and they provide that. I drove 15 minutes home and my food was still hot and fresh. CRISPY, LITTLE BIT OF SPICE (Not over bearing). Perfect fried chicken. I'd say lolos has something to worry about. The seasoning was PERFECT. I CAN'T WAIT TO GO BACK TO TRY THE CATFISH! I'm hooked. THE best chicken I have had in arizona!