I would give negative stars if I could. The drive thru line was horribly long so we decided to dine in. Upon walking in the floor seemed really dirty that should have been our first clue. We ordered our food which took forever, didn't get our cups and had to repeatedly ask to get them. There was only another family inside. Every single table inside was dirty. I had asked for one to be cleaned and was given a rag. Should have left then. I asked for small cups for sauces and was told he wasn't sure where they were and to use the tray. Food took 25 minutes to come out and when it did it was cold and not everything was there. Ended up getting a refund after waiting for the manager (who seemed to be the only one truly doing his best). I used to like Arby's but we will NEVER return. Save yourself the trouble and stay away.