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  • UPDATE: Maybe they were just having a bad night when I wrote my 1st review because I have eaten here since & it's all good now :) everything has been on point & good thing 'cause the Buffalo location won't let you order delivery after 8pm even though they don't close until 9pm. Also they screwed up my order the last 2 times I called for delivery in time. It sucks too since I have really enjoyed their food & have been a loyal customer for literally 20years & bringing everyone I know to eat there! Off the top of my head I can name a dozen people who eat there and/or order Roccos on a regular basis due to me introducing them to it - But to say No delivery at 8pm on a Friday night when you close at 9pm?! Quite disappointing & seriously unacceptable. I'd understand if they stopped taking orders around 830p but 8pm on a Friday?!! YOU ARE KILLING YOUR OWN BUSINESS & LOSING YOUR LOYAL CUSTOMERS! They might as well have said Go F Yourself! We don't need your business! Roccos has great pizza & luckily, ALL of the Roccos locations are great & the owners of the other locations are actually concerned that you have a positive experience unlike the Buffalo/Charleston location. I hate being insulted by a place I'm patronizing & spending my hard earned money. Who needs that shit?! Especially when there's a bazillion other joints to choose from! I guess they make so much money before 8pm that they don't have to care about their clientele -well la tee frickin dah! Bully for you! I'll starve to death before giving money to an establishment that takes their customers for granted /treating us carelessly. Later Skater! Normally I can't say a bad word about Roccos. Unfortunately Sunday I tried to order but it was 740pm so they wouldn't take a delivery order so i ordered from another location that was open until 9pm ~ 1 large pizza, eggplant parmigiana with pasta, penne alla vodka, & 1/2 lb butter cookies. After ordering I received a call stating that my cookies didn't make it with the driver but that another driver would deliver them. When I opened the order, the penne vodka didn't even resemble what I've ordered 1000's of times before! Instead of tiny pieces of pancetta, there were huge chunks of beef! The sauce was decent but the beef was not. Plus it wasn't even penne! It was mostaccioli! I know they're similar but they're still different. I've NVR heard of beef in penne alla vodka though! Then the 2nd delivery guy shows up with the cookies. Open the bag & voila! Rainbow cookies dip'd in fudge or chocolate- not at all something I'd eat or order. Idk what happened but either way it is NOT what i ordered! WTF! You call me 2 times AFTER I order but failed to mention the beef or the cookies?! I'm not even eating now after spending $60 on your food & after having 2 diff drivers come here. NVR again!!!!! ONLY ordering from w. Charleston location from this point moving forward!
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