I'm not sure what all the hype is about with this place but I've tried them twice and both times my hair was messed up. I thought the first time it was the guys off day and so I tried them again and it was even worse with someone else. I guess I'm too picky, but I get a better haircut at Great Clips and it's cheaper. It's a small shop so if too many people are waiting it is crowded. I don't think the 3rd is the charm for this place.