It pains me to have to update this review from five to one star. I have gotten a massage at Olea several times now and the service remains superb. However, the last two times the hold on my credit card was charged instead of falling off my credit card. Although the $1 hold is not a material amount and was refunded both times after I contacted Olea, the repetitive nature of the hold being changed vs taken off leads me to believe that this is normal course of business at Olea. And $1 for every customer will likely add up to a sizable amount every month. I cannot condone this practice. Hence, the change in review. The last time I have contacted Olea, I pointed out that this practice needs to be corrected. Aside from the refund, I have received no response. Consequently, my assumption is that credit card holds will continue to be charged on top of the fee for the massage.
Previous review:
Don't look any further for a massage therapist in the Charlotte area. Lena is a true gem and I'm incredibly happy to have found her.
Her knowledge of the human body is impressive. She not only zeroed in on the my trouble spots, but also left me with instructions on how to stretch to avoid further difficulties.
I won't be visiting another massage therapist for as long as I live in the Charlotte area.