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| - I'm only giving this two stars and not one because the food was not terrible and because the girl at the bar/espresso machine area/behind the counter was friendly and nice and made our interactions feel welcome.
Came in here with my boyfriend on a Sunday, at 6:25 PM for a quick bite. I mention the time because this will be important later. We stroll in for some coffees and crepes, we needed something quick since we wanted to catch a movie after.
Anyway, I notice their sign outside says Sunday, closed at 7 PM. I say great, that's perfect timing because we have to be out by 7. I come to the counter and one of the girls smiles and my nicely and I glance at their menu on the chalk board on the top of the back wall. Immediately this other serious looking lady comes up to us and says they close at 7 PM and it is now 6:30 so... I say 'okay, well its 6:26... and we just want some crepes..." (this isn't a fine dining experience with a 3 course meal). She is so stand offish, she just didn't want to serve us. So I start losing my patience, and ask her, "can you serve us or no...?" She says sure but you have to be out by 7. I said we have to be out by 7 since we have a place to be (but thanks for the politeness). Anyway, my boyfriend sounded like he just wanted to eat something quick, so I decided to just let it go and not get into it with the rude waitress and just order quickly and try to enjoy the time together.
She came up, didn't say anything, sat us and put down menus. Then she came back and asked for our orders, I let my boyfriend order first, and to speed things up and 'help' her time concerns I said I would order the exact same thing (crepe and a regular coffee). She still asked me if I wanted anything different, or what I meant by the same. I'm pretty sure, the same means equal... but anyway, she asked anyway as if I wasn't clear enough with my simple and plain order.
She came back shortly after taking our order, harshly placed the glass bottle of tap water in between us, said nothing, put down two glasses and left. She later came back with cream&milks and the sugar, again saying nothing, no eye contact and left. Same thing occurred with the food plates.
In regards to the food... let's see the crepe was alright, I got the chicken chipotle crepe which came with some sort of mini salad made up of bruised greens, tossed in a balsamic dressing - sort of underwhelming since by now the experience was ruined by this waitress having the worst night of her life apparently, caused by customers walking into the crepe place 35 minutes before closing time. Coffees were fine too. Wouldn't come back solely because this waitress handles clients like she's been sucking on a lemon all day and she happens to hate lemons.
Anyway, she didn't even bother picking up our plates, she disappeared into the kitchen, and left the kind girl behind the bar/counter to come and pick up our plates. We were done, paid and out the door by 7PM.
My advice to all, there are plenty of other crepe places or even coffee shops where you can have a great time and wonderful service, all along Queen St. If you end up here, I really hope you don't get served by this waitress. Good luck to you. Never have I felt so unwelcome and like I was bothering someone so much by my being there, not sure if maybe she was just following directions and the owner has advised her to 'shoo away' all customers trying to come to the establishment 30 mins before close, or if maybe the owner just need to explain that this isn't proper customer service and her 'tips' and her wage are being paid for her to serve and welcome paying customers. Isn't that part of the job description?
Ps: Keep the girl behind the bar/counter - she knows how to handle people.
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