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  • I submitted a Web Order this evening of November 26th, picked up my food at 6:03pm. When I got home, I was disappointed to see that my Chicken Lettuce Wraps were missing. We are a family of 4 with two young kids. I was counting on my order being complete to have a full decent meal for everyone. To add to my frustration, this Pei Wei location DOES NOT answer their phones!! I made multiple attempts being put on hold to a incredibly irritating hold recording, "Thank you for calling Pei Wei Asian Diner, please wait as we are assisting other guests." This was on a constant fast repeat as I waited over 10 minutes (!!!) and finally gave up. I called 4 times at various times. The last attempt was at 8:30pm. How can that be pleasant for anyone to listen to and how can any place of business, especially a take-out restaurant, not answer their phones??? We will not be dining at Pei Wei anymore. The food was overly salty anyway.
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