I heard about this place when I moved to Pittsburgh and everyone said that you had to go there and get Pretzels. Well I did and I don't see why everyone likes it so much.
Don't get me wrong the Pretzels are good, but it's not life altering in anyway.
My major beef with this place is their breakfast pretzel. It's like a salty sweet soft pretzel that is meant for breakfast. I think they are kind of gross. They seem to use regular table salt and sugar and the salt over powers the sugar and just tastes like a really salty soft pretzel. Which in my mind is not good for breakfast at all.
When people at work get them and if I'm really hungry I have to say to myself before taking a bite "salt...it's going to be salty" and then take a bit. Else it takes me by surprise every time.
Maybe I'm wrong, so try it for yourself