Been going to discount tire since I started driving at the age of 16. (11 years ago this month) I have never had a problem with them. I usually go to the shop on Tropicana and Jones but I live in southern highlands now so I go to the blue diamond rd store. I took my car in there last month for tires. I was met by the assistant manager, a young man mid 20s or so I believe his name was Mark. He gave me the info I needed and the tires I needed for my car and the experience was great and quick. Went back last week cause my truck has felt like it has a rock or something in my tire and it is veering off to the left pretty bad as well as tire rotation was needed now anyways. I get to discount tire on blue diamond rd and once again met by Mark or w/e the assistant managers name was and he remembered me got to talking about football a bit since my truck is decked out in GB Packer stuff and he ended up being a Vikings fan. (Go figure) After he looks at my tires he tells me my tires are to big for my rims. ( I have 24 inch rims) I think nothing of it and say great how much to get the proper tires. We go back inside he gets me a couple quotes on tires. $1,400.00 for 4 new tires to fit my rims or $1,200.00 for new rims and tires. I say let me think about it.
Week later (today) I take my truck in to Georges Alignment and brakes, less then a hour goes by and I get a call from them. Turns out my alignment is fine as well as my tire balance is okay. My front right tire is ready to separate though as they put it. I have a defective tire with a good amount of tread left but cracks and rip right on the edge of the tire that is visible if you are looking at the tires up close. (which I never did/do thats why I usually go to discount tire). Some how the assistant manager Mark was able to look at my truck for a good 10-15 minutes and not see the cracks or the piece of tire that is flapping. He somehow noticed that my tires were to big even though they have been there since 2011 and the truck was checked out by Towbin Dodge and the Chopper himself before I bought it just to be safe since I did buy the truck used. I should not of even been driving the truck the tire is so bad. Thankfully Georges Alignment and Brake people were smarter then this so called assistant manager of a tire store or I could be driving my truck on the freeway right now and have a major blow out and possible accident with injury or death because the Blue Diamond rd discount tire store decided to promote a young incompetent assistant manager who isn't even paying attention to his job and is only focused on making sales instead of the safety of the customer. I have thought about calling the Higher ups at discount tire but that will most likely do no good what so ever so I will let everyone know my experience there and why I would not recommend ever going to this discount store.
I was able to also get 2 new tires from of Towbin fiat for around $350.00 out the door while Discount Tire wanted $350.00 for a single tire.