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  • Updating my previous review, the room I checked into underwent a complete overhaul - brand new carpeting, new couch, new drapes, lamps etc. Clearly a lot of money and work went into refreshing the room. So why did I remove 2 stars from my review? Because they spent all this time renovating the room, which was perfectly fine as it was, while completely ignoring the unusable wifi that has been the case for months (ironically, I had to tether just to get to Yelp). I have no clue who thought up the idea to renovate the rooms while ignoring problems that actually impact their clientele, but they need a better focus group if they determined that business travelers (I'm guessing they make up a significant portion of the Sheraton's occupancy rates?) think that the color of the couch is of greater importance than the usability of the wifi. Tip to the management: Don't keep running with the "we're working hard to improve it with a reputable company" line. We're all in the corporate world, we know canned corporate-babble when we hear it, it's not fooling anybody. If anything, admitting that in the 21st century, it's taking you over a year to bring your wifi up to levels easily found in motel 6s, probably looks worse for the hotel than just admitting you don't care about the issue. I started slowly gravitating away from the Sheraton toward the end of 2014 despite my love of SPG, I suspect I will be permanently dissociated soon if all that "hard work" on the wifi situation doesn't bear fruit in the next few weeks. The Country Inn & Suites a block away might be a 2 star hotel with ugly carpeting, but I had no issues checking my email there
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