Cox communications sucks! Can anybody do their job correctly these days? For the past 4 months we have been getting past due bills for bills we paid through chase online bill pay. I spend hours on the phone each month with a rep explaining the issue over and over again. They then direct me to the receivables department, who has had me send the SAME proof of payment stubs from my online bill pay account 4 times. I even received an email saying the issue was resolved. Yesterday I get an email saying (even though they have the chase online bill pay proof of payments, which shows the cox stamp on the back of the check) they need copies of fronts and backs of the check to resolve the problem. This is online bill pay. I don't have an actual check!! Today our phone and Internet service was disconnected. We unforward our phones at 6:30. Their business department doesn't even open until 8:00. #Fcoxcomminications #bunchofidiots