Four of us went there on Friday night and it had a decent crowd for being 9:00 pm.
We walked up to the chicken station and they said we had to order from the next station. There was also a salad station that was closed.
We ordered our food and while I was ordering I was watching on of the chef's plating another customers order.
Everything was fine until he reached his BARE hand into the tortilla chips and put them on the plate.
He then walked the plates to the counter and waited for the customer to pick up their order.
I stood up there with my iphone in hand waiting for my order to get plated. I realized we ordered chips and salsa.
The chef started putting our order together and sure enough he put his BARE hand back into the bowl of tortilla chips and put them on my plate and walked up to the window.
When he handed me my 2 plates I asked him if he expected me to eat those chips that he used his BARE hand to put on my plate.
He looked confused and I told him I captured what he did on my phone.
He took the one plate and dumped the whole order in the trash and said he would remake my order.
I took my wife's plate to her * she was smart and didn't order any chips ) and we waited and waited for my meal.
I asked to speak to the manager and he said the chef in the white coveralls was in charge.
Needless to say I told them I didn't want my order anymore and I didn't care if the refunded me.
My wife ordered the brisket and it came out looking like pulled pork. It had a good flavor and the sweet potato fries we tasty.
I really wanted to enjoy this place, but having someone in charge use their bare hand in a bowl of chips after I saw him doing other chef duties and wiping sweat from his forehead with his hand and sleeve, kind of made me think twice about coming back.
He did apologize and I noticed he put a glove on his hand for the next customer's order.