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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • A couple of weeks ago, an friend came to me with an iPhone 4S, which she wanted to unlock. She had shattered the screen on her 5C and didn't have the money at the time to get it repaired. Her cousin gave her her old 4S but it was locked to the wrong provider. Her provider wanted $50 to unlock it so I checked out some online options. Thinking I had found one, I paid $20 only to find out that their "unlock" involved factory resetting the phone, which was not an option. Having purchased a secondhand cell phone from Stellar Cellular before, I gave them a ring. The guy told me over the phone that he could unlock the 4S in 10 minutes for $20. So we went over there and the guy got started on it right away. It didn't take long and as he finished, he mentioned in passing that picture messaging (MMS) would not work and that she wouldn't be able to update the IOS software ever again. This information would have been nice to have before starting the process, considering that my friend uses picture messaging all the time. Feeling embarrassed, I had a private conversation with my friend, trying to mitigate the situation. At the same time, I was trying to purchase her old phone to try fixing myself. The same guy who fixed the phone was eavesdropping the whole time and rudely interjected to correct me on some inconsequential points and suggested that I was lowballing her on the purchase price. A) I had to account for the time I spent explaining things to her and walking her around (I run a consulting business - time is money) B) IT IS NONE YOUR BUSINESS STELLAR CELLULAR MAN! Many people come to me looking for smartphone repairs, that I am not equipped to deal with. This is the absolute last time I ever send anyone to Stellar Cellular.
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