***Update***
Reached out to the office to try and correct the issue and asked for documentation that an attempt to call or email was made as I would have removed this review and not been so angry about the $100 no show fee. It was not provided & According to them it's a courtesy to reach out prior to an appt and it's my responsibility to keep my appts. I agree except pretty sure at my job it's my responsibility that my clients are all on the same page as the business and I am sure to call leave a message and email them so I can back it up.. but you know what do I know? I don't work in the healthcare field where being on the same page is even more critical but its clear they're not budging.
"The doctor was kind enough to give you a courtesy refill on your medication" okay back to my original issue I needed a prior auth. I addressed that how many times and when I asked for one I was told "she doesn't do them" I said if that had been outlined in their policy packet just like all the BILLING is I would have sought out a different doctor. No response to that remark was given. I've never been to a doctor where they flat out refused something like that. Maybe I've just been blessed I had doctors who genuinely cared. That should have been my red flag. Also I was informed their confirmation system is all electronic. Guess things changed cause last time I was called and emailed by an actual person.
Bottom Line: They don't care I expressed financial hardship or offered to show my phone records as proof nothing on my side was received. I was told my fee was waived previously which I appreciated but again I paid $194 last time and regardless, I still do not feel at fault for this situation and should not owe $100 But I appreciate the lesson! Read the reviews before choosing a doc. I wish I did. She clearly cares more about getting $100 then a negative review so I rest my case. I will pay the $100 just to be done with this establishment even though I cannot afford it, BUT I will be sure to post this on other review sites since it may not matter to her office but maybe it'll matter to potential patients.