This location is right down the street from my house but it still took me a while to give them a try. After my experience there, I was I had given them a try a lot sooner! I was a walk in and it was my first time ever in a Waxing the City location. The office is beautiful and the staff was so friendly! I felt immediately comfortable and didn't have to wait long before I was taken back to the room. I had my eyebrows waxed and let me tell you, I have tried many different places to have this done. I've been to professional shops down to nail salons and every time I would leave with bright red, angry skin around my eyebrows so that it was clearly obvious I had just had them done. Lacey was esthetician who did my eyebrows and I cannot rave about her more! She was friendly and very easy to talk to and even when we weren't talking it didn't feel awkward. On top of that when I left, you couldn't even tell I had had my eyebrows done. No redness! She really understood the shape of my eyebrows and didn't try to change them completely. That is so rare.Even though I am about to move out of the area, I will solely be coming back to this location because I have finally find my holy grail :)