These guy are superb!!! my garage door - a dreaded Wayne Dalton Torque-master - had both springs break and I needed to get parts for the unit. I took it apart and was all set to get the replacement springs. No one in vegas carries them apart from two companies. The other guys were rude on the phone and weren't interested in selling parts. they were interested in me paying them to do the repair for around $300 plus dollars. However the person who answered the phone at Custom was super helpful and I drove over to grab the parts. Thankfully when I got there they checked my old springs and let me know that Wayne Dalton had updated the parts and I had to get a torque-master plus conversion kit as well. Kevin at Custom was great and carefully described what to look out for and then gave me his personal number to call any time if I got into difficulties.He also gave me the conversion kit for cost.
I got the job done and had a couple of small questions about balancing the door and gave Kevin a call. Blake his tech got back to me and gave me fantastic info to get the job done and I was able to get it finished up in 5 mins.
Can't recommend these guys highly enough. I can't believe the other bad reviews on here as my experience was first rate from start to finish.