Horrible Experience do not I repeat DO NOT go there. I went in for an Obmbre and I came out with red highlights and greenish/ silver highlights. Never once did anyone apologize or offer to fix my hair for free. They said I could come back within a week and be charged at the Phase 2 price which was I believe $18.00 bowl of color. I paid $98.00 and they made me pay when my hair was wet so I didn't even know what it looked like. I then had to repay someone else to fix my hair. If they would have offered for me to come back in and they would fix it for FREE I would have gone but I refused to give them any more money. I called to talk to the Director Linda all she did was cut me off and say that is not what they do well I'm sorry Linda they did do that and she made it even worse I asked for Corporate info which she refused to give me