| rev:text
| - Let me first say that the Artisan Hotel is definitely a must see. Very cool decor, and clearly it's a place to be seen as far as nightlife is concerned.
My terrible experience however, relates to their service as a hotel rather than as a nightclub. It would definitely seem that they are less focused on the former than latter. (My wife and I are in our 20's, and pretty open-minded to any experience. We're also Vegas locals, and have stayed at several places up and down the Strip, if that makes any difference.)
We checked into our room in the around 5pm, and the room was adequate. Cozy with very cool decor, but nothing fantastic. We left the place to eat dinner and see a show elsewhere, and when we came back around midnight, the party was in full-swing. We had to show our room keys just to bypass the nightclub line that had formed in front of the hotel... no big deal.
We went to the bar, had a couple drinks, a smoke, and decided to turn in... apparently this was our mistake.
Around 5am, we were awoken to a party in our 5th floor hallway. This is beyond the control of the hotel if no one reports, so I called the front desk.
A really uninterested guy answered the phone to take my complaint. He promised to send security up to check it out.
Meanwhile, the party gets louder, they begin smoking in the hallway which comes right under the door and right through the vents into the room, and they are calling their friends in the club downstairs to join them at the top of the 5th floor elevator.
I wait 10 minutes for this all to be handled by security... nothing. I call downstairs again and am told that security would be up shortly. 10 more minutes and no change.
I call a 3rd time, and am told by the same guy that they've been sent and he offers to move me to another room. Now, I appreciate the concession, but the offer is somewhat insulting... my wife and i are going to pack up our entire room, change out of our pajamas, walk through the party in the hallway, and settle into a new room at at 5am? No thanks.
So I open the door to find security ... who has finally arrived, but instead of breaking up the party, they only ask them to take it to their room, where they proceed to pump techno music ad nauseum so that entire hallway sounds like a rave.
There was no sleep to be had. Being locals, we did decide to pack up all of our things and change into our regular clothes, but we just walked out and went home. Night ruined. Thanks Artisan.
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