I would rate ZERO if I could - the ladies in the waiting room with frozen looking faces should have tipped me off... I waited 45 minutes for botox - when I was finally in the treatment room, the nurse told me that the Dr. gives a standard 85 units to every patient regardless of what they look like... over $1000 for botox seriously?!?! I am 33 with NO wrinkles, I take a little between the eyebrows to reduce frown lines. I ended up walking out after 55 minutes total with no botox and a total waste of time. Too bad, I work close to the place and was hoping to make it my new skin care and surgery center. Very very disappointing.