This Culver's is a frequent family visit being close to our home. Cross Plains doesn't have too much to offer, but having a Culver's is a nice, reliable option when you don't feel like putting effort into dinner for the family.
I usually complain that burgers are inconsistent at Culver's. One time they'll be juicy and tasty, other times they'll be dry and overcooked. But this location does a good job and putting out consistent product.
Our orders are always complex. Substitute this for that, hold this, add a coupon and a loyalty card... I *always* go in to order just so it's easier to sort my stuff out (plus I can sip on my soda while I wait). With our complex orders, there is ample opportunity to gaffe something, but as of late, they've been doing a great job of nailing the order. I commend them for that!
I appreciate Culver's hiring high school students. They have a good mix of "kids" and adults on staff. I get good customer service no matter who is helping me, so they are training staff well there.
Tasty. Reliable. Friendly. I'm happy to have a Culver's in town to serve our needs.