I've had windstream high speed internet for at least 7 years. When it works, it's works beautifully with no connection issues. Just a couple of things though: I can never go 4 or 6 months without the service crashing. And on top of that I've been through 3 of their wireless routers. The routers they provide are crap! I just got a new windstream router in November of 2014 after yet another one died. I'm still making installments on this newer router. Today I have on Internet. Again! I called last night and waiting again to hear from them to fix it. This gives me plenty of time to research other isp's in my area and make comparisons. I've finally had enough. Windstream is simply not a reliable service IMHO.