We had placed an online order last weekend to save some time, however when we started to open our subs, we were surprised that 4 out of our 5 subs were made wrong. After calling, we were told that we could return to have our order remade. We chose to do so and returned this weekend. As promised, our 4 subs were remade with out problem and the team was professional and courteous. I tried a Philly cheesesteak this time, which was good. They are a bit more expensive than their competitors, however we enjoy the flavors and the menu selections. I am glad to see that a few more locations are starting to pop up around the valley too, however online ordering is not yet an option at all locations I've noticed. It would be convenient if the order was correct in the end.