I'm only giving this 3 stars because the Cheung Fun was SOOO good!
Cold milk tea = good
Curry fishballs = not good
Congee = decent
What really brought the rating to 3 stars only is because we waited 45 MINS for our congee to come. ONE bowl of congee. We had to flag down two employees and had one ask when she noticed us just sitting there.
Congee, no matter what kind, we got the Pork Liver one, does NOT take 45 mins. It upset us cause the lady we first flagged down DIDN'T even check the system cause OBVIOUSLY it wasn't entered! My bf watched her after we asked about the congee and she gave us the excuse about how it takes longer to cook our pork liver.
Anyway, the place isn't small but it ain't huge. Turnover is quick, so wait time isn't horrible. It gets super busy and I doubt they care about customer service with so many people squeezing through the doors.
Still.
It wasn't a good experience for us. It wasn't good business for them either since we were there for a WHOLE HOUR.