So, three years and two more trips here later I need to update this review. I did not go here with my Droid 2 but have been in a couple of times with my Bionic. First trip in I was looking for the extended life battery and a case. This was not to long after phones starting getting big and if I went the big battery my choice of cases was zero. What they did have was an Otterbox Defender which sort of surprised me as it is a dedicated case system peculiar to a Verizon phone. As to the battery, I got an external quick charge system that lives in my car door pouch.
In the two+ years that had passed at that time the owner had dedicated one of his stocking walls to Verizon products acknowledging their large share of the Phoenix marketplace. And he had convinced the parent company to put a disclaimer about not all carriers listed are carried in all market areas. After my transaction was done I introduced myself to the owner/franchisee and we talked for a bit. He remembered my first review as he had contacted me shortly thereafter.
Last week I managed to break my Otterbox. I knew it was under warranty but I had issues about the convenience of the size when I did not want to use the holster. It had protected the phone well in a couple of drops. What I asked about was a screen protector and a standard magnetic closure holster. As usuall the salesman who helped me was friendly and knew what he had. They had several choices of holsters and for $5 I got a screen protector installed for when I just wanted to put the phone in my pocket.
A good solid 3.5+. And the owner of 2 stores is a nice guy that really is customer service oriented. And if he doesn't have what you want in stock he can usually order it for you.