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| - At a totally different nail place, I had a really pathetic manicure last time, so I approached Perfect Ten warily. Yeah, they have great Yelp reviews, but maybe I am a lightening rod for evil nail techs.
It was definitely a Perfect Ten! Both Lin and Vivienne serviced me, both were very nice, professional, and when I told them this was my first set of gel nails being removed---and that my experience in getting the gel manicure had been way sub-par---they both took the time to explain to me the process and what they were doing, so that was very cool. I like to understand the process!
I also noted that all the techs at Perfect Ten made an effort to greet newcomers and say good-bye as clients departed. It's a very busy shop, but they had a smile and a wave for everyone. All over the store, they have their customer service manifesto posted and they obviously live by it!
The place is pretty clean, but more importantly, I saw that they vigorously clean up after every client---tools and pedi-tubs, etc. We have all heard nightmare stories of people getting infections when techs use unsterilized tools on them.
I ended up getting Mood-changing gel polish. What a hoot! Not the most crazy kind, just changes from a really dark Vampire-red to to a sparkly-red gold, but it makes me grin.
Vivienne chatted with me thru the service and she is so nice. From start-to-finish, I had my old gel manicure removed and new one applied (and it was perfect and Vivienne shaped my nails beautifully!) and was out of there in an hour-and-ten for a very reasonable price.
I will definitely return to Perfect Ten for my next nail service. Thank you, ladies!
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