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http://www.openvoc.eu/poi#funnyReviews
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  • We went today to smog our new truck. We exclusively smog at Nate's. And we own 6 different vehicles. So each year, it adds up! Always friendly, fast service and you get a cool CD! Ya can't beat that. But today, this was not the case. We pulled up today and the guy working was not only rude, but so unfriendly. The first sign was he couldn't even have the manners to approach the truck and tell us to pull forward. He waved us up frantically like we were wasting HIS time! WE WERE THE ONLY CUSTOMERS THERE!!! Maybe we expect a little more out of people because my husband and I work in the service industry. But not even a "hello" "how are you today" "thanks for coming in". Nothing. I know it's a small thing to have manners. But again, everyone has always been so friendly to us here. It was really awkward. This guy does not do Nate any justice. Nate has always the very best personality. So kind and personable. And not to be even more picky, but it's a new truck and the guy wasn't very fragile with the door. Basically slammed it. Maybe Nate just needs to do a little more job training on customer service. But as business owners ourselves, we know one bad experience can ruin a business relationship. Hopefully this can be corrected. And moral of the story, you should be careful who you hire to represent your business when you deserve a day off. Especially for leaving such a bad taste today.
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