My family and I booked a getaway on II and stayed at the Sheraton this week. We had a wonderful stay!!!
Here are our thoughts on the seven days:
The property was nice, clean, and recently remodeled. We were originally checked in for a ground floor unit and we requested a second floor unit. With a smile, they changed our room to a second floor unit.
The employees at this Sheraton are what make this place special. Our concierge was fantastic. She took her time going over the things to do while in town and listened to what we wanted to do while we were on vacation. She recommended the Pink Jeep tour in Sedona (well worth the trip to Sedona) and various restaurants. She made reservations for us each night and even called her daughter at Flemings to let her know we would be coming in for steaks!!
Mo (I would call him the activity director at the pool) made our boys (we have two boys under the age of 10) trip. He did trivia, set up a putting green, held a water balloon toss, held a frozen t-shit opening contest, etc... Our boys had a blast!!! It was 116 degrees on two of the days and he was always smiling.
Our maid service was outstanding! When we needed something sent to the room it was there in minutes not an hour. They were on top of it.
In conclusion, the property and pool are 4 stars. The employees are 5 stars!!!