First of all, these cookies are fantastic. They have a cheesecake cookie that tastes like cake batter. I'm definitely loving these cookies.
It's the going inside part that was really awkward. I decided to get half a dozen cookies since I had a 10 dollar gift card from the store in Boone. I gave my order and used my gift card but they had a lot of trouble with it, and in the end they told me I owed money instead of realizing that it was just showing them how much i had left on the card. Then they went back to make my cookies, except my boyfriend also wanted to order some cookies and no one came back up except to give me my cookies. It took a while so we just left.
To be fair, it was Saturday night, and they were obviously understaffed. We got to listen to them make phone calls to ask their workers to come in to run delivery the entire time we waited. There is no place to sit, so you just stand around waiting for your cookies to be made.
Overall, nice place, good cookies, but super awkward. Next time I'll just do a pickup order and hopefully it works out for everyone.