Well this is going to be a biased review. I don't even remember much of the actual cab ride. Lets just say NFL playoffs that start at 1pm followed by the usual festivities makes for a long day in Vegas. But nevertheless I am very impressed with this cab company's customer service. In the midst of all the malarkey, I lost my wallet somewhere along the line and my friends had to foot my bill for the remainder of the night. I was very bitter the next day as I had to call my bank to cancel all my credit cards and eventually brave the walls of the DMV to get a new ID. But on the day I returned to LA, I received a call from my bank. Someone from this cab company called my bank looking for me because they found my wallet under the seat. "There are still decent people left in the world???" I remember saying to the bank rep. He was surprised as well. Long story short, they asked if I was still in town and I said no. So I sent them a self addressed stamped envelope and 3 days later I received my wallet in the mail fully intact. Again, very impressed at this company's customer service and I think that should count for a lot. Your mileage may vary with individual cab drivers (see what I did there hehe) but I for sure will use this company again in the future. They've earned my business and respect.