Hate to break it to you guys but I've worked here and had to quit. This place is probably ranked #1 out of the top 5 most disgusting restaurants. I was a hostess and I tried in my best ability to provide excellent customer service as all hosts should. And I succeeded of course, but everything that happened behind me was terrible. The place is unsanitary, they hire for your more for your "personality" then your work ethic and they don't clean anything thoroughly... Literally everything is filthy. I would have to roll silverware on dirty tables in the back. I oversaw my manager flip a piece of meat with his bare hands(absolutely disgusting) Free pie Wednesday sucks b/c they leave the pies out all day and heat up your slice for 20 seconds when you order it so you THINK it's "fresh." Majority of the servers are HORRIBLE, and most of them are constantly complaining about how they hate their job. I could not take it anymore. I hate this place with a "passion"(if you've been there you'll understand me) lol. But yeah, DONT GO HERE. THIS IS THE WORST O'CHARLEY'S IN CLT!