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  • oh CENTENNIAL CENTENNIAL CENTENNIAL.. how have 'ye disappointment me. They were my first choice, go figure. I knew what I wanted, done my full research on the vehicle of my choice, only to be lured by the 2013 Rav4 Limited Edition situated perfectly between myself and the papers for the Toyota Corolla I intended to purchase. After a couple of days of conversation with Peter Cornish's assistant John. I was to come down with my trade in to get a new vehicle. John was very nice and oblige to my request of more quotes on different vehicles/models etc. I was sold.. until it was love @ first sight with the Barcelona Red herself. Unfortunately, John couldn't be there when I was to arrived, but I appreciated the phone call and still went ahead. I was told to ask for Glen, the internet manager. Upon arrival, I was greeted at the front and when I asked for Glen.. I was shuffled to a salesman.. I don't remember his name, but it started with a V. When asked to sign something that which would state that if we come up with the figures.. don't know who 'we' was.. that I was going to take the car. I politely declined and asked him to get me pricing on both the Corolla & the Rav, to which he was actually having me pick one or the other instead of doing the workup on both. SOLD - The figures came back at a not much more of a difference a month... I was sold on the Rav.. Shook the salesman's hand.. then "GLEN" finally came over and shook my hand in gratitude for doing the deal at CENTENNIAL. The finance team was working up the paper and I asked the salesman to show me some of the 'bells and whistle' in the Rav only to hear Glenn's voice claim that he cannot get me financed at the monthly figure we shook hands on. That he had made a mistake. I understand that mistakes happen, but not at the caliber of me thinking I'm in a new car only to get the rug pulled from under me and while still pinning me down. They tacked on an extra $200 a month.. and asked for more $ down. I was in disbelief. LOTS of back and forth happened. I even agreed to a different deal which would have been more $ down, and more on my monthly payment, with an extra year - only to come to where the salesman asked for my trade in title, from which in earlier negotiation he mentioned that the were only to give me $1k for my 2000 BMW trade, in which I mentioned that I'd rather keep the vehicle for that amount. Apparently, he didn't get that. We endured a ridiculous 3 hours at the dealership only to walk out in disbelief. Another "manager" came up and referred back to my initial interest on the Corolla, which had the payments I wanted in the first place, but I politely told them that if I was to buy a Toyota.. It wouldn't be at CENTENNIAL and walked away to another dealership the next day and happily purchased.
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