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  • About a week ago, my father and I swung in this store, as he was having some difficulties with his phone. Initially, we had come to this shopping center to go in the Verizon store that is just a few suites down in the same building, but Radio Shack opened up first, so we decided to go in there and see if they could help us with the phone issues. I admit, this was the first time I had been in a Radio Shack in several years, but I did not know what full to expect. Fortunately, the experience was a fast, pleasant one, and we were in and out in only about 15 minutes or so. Upon entering, the store staff immediately greeted us, and my father began telling them about the phone issues. Tyler, the young man working behind the counter, immediately went to work, helping us out, demonstrating a strong knowledge of the products. He recommended the possibility of returning the phone to the manufacturer, which would have been an ideal long term solution for replacement, but my father is an airline pilot and had to catch a flight out in a few mere hours. We needed a quick fix. In no time at all, Tyler had all of the phone contacts/data/etc. transferred onto another phone, and was even able to recommend an additional product that restores a full charge to a phone that has gone dead. The staff in the store were very pleasant, friendly people, that clearly knew their trade and got us exactly what we were looking for, in no time flat. If I have any further issues with phones or electronics, this will definitely be the first place that I come back to. Highly recommended store.
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