REVIEW STRICTLY FOR GROOMING DEPARTMENT:
We have been taking our dog here for years now to get his nails trimmed. Last time we came in we were greeted by a very unfriendly blonde who tried to turn us down by quoting a rule she thought was fact that ended up NOT being true. After another girl explained to her that she was wrong her entire demeanor changed.. She was quiet, short and seemed like we were the biggest inconvenience of the day. I was so put off I almost declined the service because I didn't want this unprofessional lady handling my puppy!
While waiting for our dogs to get their nails trimmed all the girls working continued to have a very unprofessional conversation. They were talking about not wanting to call customers, other employees mistakes, among other things that shouldn't be talked about in front of customers.
Needless to say I think we will be finding a new place to take our dogs to. I don't know if their have been changes lately but the service has gone down hill. I don't ever want to feel awkward dropping off dogs, that are honestly like family, to ANY place.